Repair

When your air conditioner needs repair or refrigerant replacement, you’ve probably wondered what happens to the old refrigerant. At C&R Services, we use a refrigerant recovery machine to safely remove and store refrigerant from your system. This equipment is essential for protecting the environment. It also helps us comply with federal regulations. Understanding how we handle refrigerant during service calls gives you peace of mind. We’re not just fixing your cooling system—we’re protecting your health, your home, and the planet while we work. What Is a Refrigerant Recovery Machine? A refrigerant recovery machine is specialized equipment designed to extract refrigerant from air conditioning and heating systems. It removes refrigerant without releasing it into the atmosphere. Think of it as a powerful vacuum system specifically engineered to safely pull refrigerant from your HVAC unit. The machine then transfers it into a containment cylinder. In fact, the machine creates enough negative pressure to draw out the refrigerant vapor and liquid, even when the system isn’t running. This process is called recovery. It’s legally required before we can perform any repairs that involve opening the refrigerant circuit. Unlike older methods that simply vented refrigerant into the air, recovery machines protect the ozone layer. They also prevent greenhouse gas emissions. The Environmental Protection Agency mandates that HVAC technicians use this equipment during any service that breaks into the refrigerant lines. We’ve invested in professional-grade recovery equipment because it’s not just the law. It’s also the right thing to do for our community and environment. Why Recovery Machines Matter for Your HVAC System You might wonder why we can’t just let the refrigerant escape during repairs. Here’s the thing: refrigerants are potent greenhouse gases that contribute to climate change when released into the atmosphere. Older refrigerants like R-22 also damage the ozone layer. That’s why federal law requires proper recovery before any repair work begins. When we arrive at your home for AC repair or system replacement, we bring our recovery machine along with our other tools. Before we disconnect any refrigerant lines, we hook up the machine. Then we extract every ounce of refrigerant from your system. This protects the environment and allows us to reuse the refrigerant if it’s still in good condition. Even if your system is completely dead and won’t run, the refrigerant is still inside the lines and coils. It’s waiting to be properly recovered. Environmental Protection Through Proper Recovery The refrigerants in your air conditioner don’t just disappear when released. Instead, they rise into the atmosphere where they remain for decades. Some refrigerants have a global warming potential thousands of times greater than carbon dioxide. By using recovery equipment on every service call, we prevent these harmful substances from entering the environment. It’s a small step that makes a huge difference when you consider how many HVAC systems we service each year. Legal Requirements and EPA Rules The Clean Air Act requires EPA certification for technicians who service refrigerant-containing equipment and prohibits intentionally venting refrigerant during service work. Technicians who vent refrigerant can face significant penalties under federal law. At C&R Services, our entire team holds proper EPA certification. We also maintain our recovery equipment to help ensure it meets EPA requirements. When you hire us, you’re working with professionals who follow the law and industry best practices. How We Use Refrigerant Recovery Machines During Service Calls When our certified technician diagnoses a refrigerant leak or prepares your system for major repairs, the recovery process is one of the first steps. We’ll connect hoses from the recovery machine to your AC’s service ports. These are the same ports used when adding refrigerant. The machine then pulls the refrigerant from your system and transfers it into a DOT-approved recovery cylinder. This process typically takes 15 to 45 minutes. The time depends on how much refrigerant your system holds and whether it’s still running. While the machine works, our technician monitors gauges to ensure complete recovery. Once the pressure drops to near-vacuum levels, the process has extracted virtually all the refrigerant. This thoroughness matters because even small amounts of remaining refrigerant can escape when the system is opened. After recovery is complete, we can safely proceed with repairs. We follow refrigerant recovery and recycling equipment certification standards established by the EPA. Recovery During System Replacement If you’re replacing an old air conditioner or heat pump, we’ll always recover the refrigerant before removing the equipment. Even systems that are 15 or 20 years old still contain refrigerant that must be properly extracted. We’ve seen competitors cut corners by simply cutting the lines and letting refrigerant vent. However, that’s illegal and harmful. Our commitment to using recovery equipment on every job—no exceptions—ensures you’re working with a company that values environmental responsibility. What Happens to Recovered Refrigerant? After we remove refrigerant from your system, we don’t just throw it away. Clean refrigerant that meets purity standards can be reused in other compatible systems. Contaminated or mixed refrigerants get sent to certified cleaning facilities. There, they’re either cleaned and recycled or properly destroyed. We track every cylinder of refrigerant we recover. We also maintain detailed records as required by EPA rules. This closed-loop system keeps refrigerants in circulation rather than making new supplies for every repair. It’s better for the environment and helps control costs for homeowners in the long run. When we refill your system after repairs, we might use recycled refrigerant that came from another system. It performs exactly the same as new refrigerant but with a smaller environmental footprint. Signs Your System Needs Refrigerant Service You can’t see or smell refrigerant under normal conditions. So how do you know when your system needs our attention? Watch for these warning signs that indicate potential refrigerant loss or contamination. Your air conditioner might be blowing warm air despite running constantly. You could also notice ice forming on the refrigerant lines or outdoor unit. Additionally, your energy bills may spike unexpectedly even though your usage hasn’t changed. Sometimes you’ll hear a hissing or bubbling

When your air conditioner stops cooling your home properly, one of the most common culprits is low AC refrigerant. This essential substance circulates through your cooling system, absorbing heat from inside your home and releasing it outside. Without the right amount of refrigerant, your AC simply can’t do its job. Understanding what refrigerant is, how it works, and what happens when something goes wrong can help you identify problems early and know when to call a professional. At C&R Services, we believe in empowering homeowners with knowledge. While refrigerant issues always require professional attention due to EPA regulations and safety concerns, recognizing the warning signs can save you from costly damage and uncomfortable summer days. What Is AC Refrigerant? AC refrigerant is a specialized chemical compound that changes from liquid to gas and back again as it moves through your air conditioning system. It’s the substance that makes cooling possible. As refrigerant circulates, it absorbs heat from your indoor air when it evaporates in the evaporator coil, then releases that heat outside when it condenses in the outdoor condenser unit. Many homeowners mistakenly think refrigerant is a fuel that gets used up like gasoline in a car. That’s not how it works. Your AC system is a closed loop, meaning the refrigerant should never run low under normal circumstances. If your system is low on refrigerant, it means there’s a leak somewhere that needs professional repair. Common Types of AC Refrigerant Over the years, different types of refrigerant have been used in residential air conditioning systems. The type in your system depends on when it was manufactured: R-22 (Freon): Once the most common refrigerant, R-22 has been phased out due to environmental concerns. According to the EPA, U.S. production and import of HCFC-22 ended in 2020, which has made it more expensive and harder to find for older systems. R-410A (Puron): The current standard for most residential AC systems installed in the past 15 years. It’s more environmentally friendly than R-22 and operates at higher pressures. R-454B and R-32: Newer refrigerants being introduced to further reduce environmental impact. R-454B refrigerant and R-32 refrigerant represent the next generation of cooling technology. Knowing which type your system uses is important because different refrigerants aren’t interchangeable. A certified HVAC technician will know exactly which refrigerant your system needs and how to handle it safely. Signs Your AC Refrigerant Is Low Since refrigerant issues are so common, it’s helpful to recognize the warning signs. Here are the symptoms that typically indicate low refrigerant levels: Your AC Is Running But Not Cooling If your air conditioner runs constantly but your home never reaches the temperature set on your thermostat, low refrigerant could be the problem. Without enough refrigerant to absorb heat, the system can’t effectively cool your space. This is different from other causes when your AC is running but not cooling, such as dirty filters or blocked airflow. Ice Buildup on the Refrigerant Lines When refrigerant levels drop, the pressure in your system changes, causing the refrigerant that remains to get too cold. This can lead to ice forming on the copper refrigerant lines or even on the evaporator coil inside your air handler. If you see frost or ice on the lines running to your outdoor unit, don’t ignore it. Hissing or Bubbling Sounds A refrigerant leak often creates a distinctive hissing or bubbling sound as the pressurized gas escapes through a crack or hole. If you hear unusual noises coming from your AC system, especially near the refrigerant lines, it’s time to call a professional. Higher Energy Bills When your system is low on refrigerant, it has to work much harder and run much longer to try to cool your home. This extra runtime shows up on your utility bills. If your energy costs have spiked without explanation, low refrigerant could be one of several possible causes. Longer Cooling Cycles A properly functioning AC should run in regular cycles, turning on and off as needed to maintain your desired temperature. With low refrigerant, your system may run almost continuously without ever reaching the target temperature, putting excessive wear on components. What Causes AC Refrigerant Leaks? Understanding what causes refrigerant leaks can help you take preventive measures and catch problems early. Here are the most common causes: Corrosion: Over time, moisture and chemicals can corrode the copper refrigerant lines or coil connections, creating small holes where refrigerant escapes. Vibration damage: Normal AC operation involves vibration, especially in the outdoor unit. Years of vibration can loosen connections or create wear points that eventually leak. Poor installation: Improperly brazed connections or overtightened fittings during initial installation can develop leaks months or years later. Physical damage: Lawn equipment, extreme weather, or accidental impacts can puncture refrigerant lines or damage the outdoor coil. Factory defects: Though less common, manufacturing flaws can cause premature failures in coils or connections. A certified HVAC technician will use specialized leak detection equipment to locate even the smallest leaks. Simply adding more refrigerant without fixing the leak is a temporary fix that wastes money and harms the environment. Why You Shouldn’t Handle AC Refrigerant Yourself Unlike many home maintenance tasks, working with AC refrigerant isn’t a DIY project. Here’s why professional service is essential: It’s Federally Regulated The EPA’s Section 608 Technician Certification Requirements explain that refrigerant handling is federally regulated, and technicians must earn EPA-approved certification to work with these systems properly. These rules exist because improper handling and venting can harm the environment. Specialized Equipment Is Required Properly diagnosing refrigerant issues requires gauges, leak detectors, recovery equipment, and vacuum pumps. Adding refrigerant isn’t as simple as pouring it in—the system must be evacuated of air and moisture, then charged to precise specifications based on weight or subcooling/superheat measurements. Safety Concerns Refrigerant is stored under extremely high pressure. Improper handling can cause frostbite, chemical burns, or eye injuries. Some refrigerants can also displace oxygen in confined spaces, creating suffocation hazards. You Could Damage Your System Overcharging or undercharging refrigerant can

When your air conditioning system suddenly stops working or begins struggling to start, the culprit might be a small but critical component called the HVAC capacitor. This essential part plays a vital role in keeping your cooling system running smoothly, and understanding its function can help you recognize when professional intervention is needed. What Is an HVAC Capacitor and Why Does It Matter? An HVAC capacitor is an electrical component that stores and releases energy to help your air conditioning system’s motors start and run efficiently. Think of it as a battery that provides the initial electrical boost needed to get your AC’s compressor and fan motors spinning. Without a properly functioning capacitor, your system may struggle to start or fail to operate altogether. There are two main types of capacitors in most HVAC systems: start capacitors and run capacitors. Start capacitors provide the initial jolt of power needed to get motors running, while run capacitors help maintain steady operation once the system is up and running. Some systems use a dual capacitor that combines both functions into one unit. Common Signs Your HVAC Capacitor Is Failing Recognizing the warning signs of a failing capacitor can help you address the issue before it leads to more expensive repairs or complete system failure. Here are the key symptoms to watch for: Your AC Unit Won’t Start If your air conditioning system doesn’t turn on when you adjust the thermostat, a faulty capacitor could be preventing the motors from starting. You might hear the system trying to start with clicking sounds or humming, but the outdoor unit never actually begins running. A capacitor is one possible reason an AC will not turn on, but it is not the only issue that can keep a system from starting. Hard Starting or Delayed Operation A struggling capacitor often causes hard starting, where your AC takes multiple attempts to begin operating or experiences significant delays between the thermostat call and actual startup. This puts additional strain on your system’s components and increases energy consumption. Intermittent Operation Capacitor problems can cause your system to start and stop unexpectedly or run for short periods before shutting down. This erratic behavior indicates the capacitor isn’t providing consistent power to keep the motors running smoothly. Unusual Sounds Listen for humming, buzzing, or clicking sounds coming from your outdoor unit. These noises often indicate that the system is trying to start but lacks sufficient electrical support from the capacitor. Reduced Cooling Performance When a run capacitor begins failing, your system might still operate but with reduced efficiency. You may notice that your home takes longer to cool down or doesn’t reach the desired temperature consistently. What Causes HVAC Capacitor Failure? Understanding the common causes of capacitor failure can help you appreciate why regular maintenance is so important for your HVAC system’s longevity. Age and Normal Wear Like all electrical components, capacitors have a limited lifespan. Most HVAC capacitors last between 10-20 years, but factors like usage patterns and environmental conditions can affect their longevity. As capacitors age, their ability to hold and release electrical charge gradually diminishes. Heat and Electrical Stress Capacitors are particularly sensitive to heat and electrical stress. Extended operation in high temperatures, power surges, and frequent cycling can accelerate wear and cause premature failure. The Department of Energy notes that regular air conditioner maintenance helps support efficient performance and can reduce issues that lead to premature system problems. Power Issues Voltage fluctuations, power surges, and electrical storms can damage capacitors instantly or weaken them over time. Installing surge protection can help protect these sensitive components from electrical damage. Manufacturing Defects Occasionally, capacitors may fail prematurely due to manufacturing defects or poor quality components. This is why choosing reputable HVAC contractors who use quality parts is essential for long-term system reliability. The Professional Capacitor Replacement Process When you call C&R Services for capacitor issues, our certified technicians follow a comprehensive diagnostic and replacement process to ensure your system operates safely and efficiently. First, our technician will perform electrical tests to confirm the capacitor is indeed the problem and not a symptom of a larger issue. They’ll check voltage readings, inspect connections, and examine the capacitor for physical signs of failure like bulging, leaking, or corrosion. If replacement is needed, the technician will safely discharge any remaining electrical charge, disconnect the old capacitor, and install a properly rated replacement. They’ll also inspect related components like contactors and wiring to ensure the entire system is in good working order. Why Professional Service Matters for HVAC Capacitor Issues While a failing capacitor might seem like a simple electrical component, HVAC systems involve high voltage electricity and specialized knowledge that make professional service essential for safety and effectiveness. Licensed technicians have the proper tools and training to safely work with electrical components while your system is energized. They can also identify underlying issues that might have contributed to capacitor failure, preventing future problems and ensuring your investment is protected. Additionally, professional service ensures the correct capacitor specifications are used. Using the wrong voltage rating or capacitance value can damage other system components or create safety hazards. Preventing Capacitor Problems Through Regular Maintenance The best way to avoid unexpected capacitor failures is through regular preventive maintenance. During routine service visits, HVAC professionals can test capacitor function, clean electrical connections, and identify potential issues before they cause system failures. Regular maintenance also helps address factors that contribute to premature capacitor failure, such as dirty coils that cause overheating, loose electrical connections that create voltage fluctuations, and worn components that put additional stress on the electrical system. When to Call C&R Services for HVAC Capacitor Service If you’re experiencing any of the warning signs mentioned above, don’t wait for complete system failure. Early intervention can often prevent more extensive damage and costly repairs. Our team of certified technicians has the expertise to quickly diagnose capacitor issues and restore your system’s reliable operation. At C&R Services, we understand that HVAC problems never happen at convenient

When an AC is not turning on, most people want to know one thing fast: is this something simple or a repair call? At C&R Services, we troubleshoot this issue all the time. Some causes are quick to rule out, while others need professional diagnosis right away. Before you assume the worst, start with a few safe checks. In many cases, the issue is a thermostat setting, a tripped breaker, or a clogged drain safety switch. Still, if you notice a burning smell, buzzing, or repeated breaker trips, stop there and call for service. Start With the Thermostat Before Anything Else First, check the thermostat mode. Make sure it’s set to Cool and the temperature is lower than the room temperature. It sounds basic, but this gets missed often (especially after someone changes settings overnight). Also, check batteries if your thermostat uses them. A blank screen or delayed response can point to low power. If your controls seem off, it helps to review common thermostat issues before assuming the outdoor unit failed. A lot of calls we get about AC units not turning on end up being a thermostat setting or power issue. Check for a Schedule or “Hold” Setting Sometimes the thermostat is working fine, but the schedule is overriding your settings. In that case, the AC may not start when you expect. So, confirm there is no schedule conflict, temporary hold, or smart-home automation rule interfering. AC Not Turning On After a Breaker Trip Next, check your electrical panel. If the AC breaker has tripped, reset it once. If it trips again, do not keep resetting it. That usually signals an electrical or equipment problem. Repeated breaker trips can point to a wiring issue, a failing component, or a problem in the outdoor unit, and they should be checked by a technician. When a Breaker Trip Means “Stop and Call” If the breaker trips immediately after reset, or you smell something hot, shut the system off and call a pro. Those are signs the issue may be electrical, and it should be diagnosed safely. Check the Air Filter and Airflow A dirty filter alone usually will not keep an AC from turning on. However, restricted airflow can contribute to freeze-ups, drain issues, and shutdowns on some systems. The U.S. Department of Energy says dirty, clogged filters reduce airflow and system efficiency. It recommends checking your filter every month during cooling season and replacing it as needed, often every one to two months depending on use and filter type. If your filter looks packed with dust, replace it, restore power/settings if needed, and give the system a few minutes to respond. AC Not Turning On Because of a Condensate Drain Issue Many systems have a float switch that shuts cooling off when the condensate drain backs up. That is a protective feature, and it can save you from water damage. ENERGY STAR’s maintenance checklist includes condensate drain inspection because a plugged drain can cause water damage and affect indoor humidity levels. It also recommends checking system controls to confirm the equipment starts, runs, and shuts off properly. If you see water near the indoor unit, this cause jumps higher on the list. Listen for What the System Is (or Isn’t) Doing Now pay attention to the symptoms: No sound at all Indoor fan runs, but outdoor unit does not Clicking sounds, but no startup Humming without full startup When we’re on a service call for an AC unit not turning on, these details help us narrow whether the issue is power, a capacitor, contactor, motor, or a control problem. If the system turns on but still does not cool well, shift your focus to airflow, refrigerant, or outdoor unit problems rather than startup controls. What You Can Safely Do Yourself Here are a few safe checks you can try before calling: Check thermostat settings and batteries Confirm the breaker is on Replace a dirty filter Check that the disconnect is in place (if visible and safe to inspect) Look for visible water around the indoor unit That said, avoid opening electrical panels inside the unit or testing capacitors yourself. Those repairs can be dangerous. When to Call for AC Repair If Your AC Is Not Turning On If your AC is not turning on after the basic checks, it’s time for service. In our experience, waiting can make the underlying problem worse, especially during peak heat. If you need a professional diagnosis, a good next step is scheduling air conditioning repair service so the system can be tested safely and the root cause confirmed. At C&R Services, we handle no-start cooling calls, electrical diagnostics, and system repairs for homes and businesses across Tyler and East TX. Contact us if you want us to take a look and get your system back on track. Quick FAQs When You Have an AC Not Turning On These are the questions we hear most often, and they are great for quick troubleshooting before you call.

An AC running but not cooling can be frustrating, and it’s a problem we see often at C&R Services in both homes and businesses. The system appears to be working — the fan is running, the outdoor unit is operating — yet the indoor temperature doesn’t drop. In many cases, the cause is simpler than you might expect, and understanding the common reasons can help you know what’s going on before calling for repairs. How Your Air Conditioner Is Supposed to Cool Air conditioners don’t create cold air. Instead, they remove heat from the indoor air and transfer it outside, leaving your home or office cooler and more comfortable. The U.S. Department of Energy explains that air conditioners cool buildings by transferring heat from indoor air to the outside environment rather than producing cold air. This heat-transfer process depends on proper airflow, refrigerant levels, and functioning components to work efficiently. Warm indoor air is pulled through the return duct and passes over the evaporator coil. Inside that coil, refrigerant absorbs heat from the air. The blower then pushes the cooled air back through the ductwork and into the building. After absorbing heat indoors, the refrigerant travels to the outdoor condenser unit. The compressor raises the refrigerant’s pressure, which also increases its temperature. Because the refrigerant is now hotter than the outdoor air, the condenser coil can release heat outside. As long as this cycle continues without interruption — whether due to airflow, controls, or refrigerant issues — indoor temperatures drop. If any part of the process fails, the system may keep running while the building becomes warmer instead of cooler. Because multiple components must work together during this heat-transfer cycle, a failure in airflow, electrical control, or refrigerant pressure often requires professional air conditioning repair to restore proper cooling. AC Running But Not Cooling: Start With the Thermostat This is the first thing we check on service calls. Make sure: cooling mode is selected fan is set to AUTO temperature is set lower than room temperature In commercial buildings, programmable or network thermostats may also have schedules overriding your settings. If the display is blank, inaccurate, or unresponsive, the issue may not be the AC equipment at all. The thermostat may not be sending a cooling signal to the system. When that happens, the indoor fan can continue running while the outdoor unit never starts, which makes it feel like the AC is operating but not cooling. We’ve restored cooling many times just by correcting thermostat settings, replacing batteries, or repairing a faulty thermostat. If your thermostat is unresponsive or behaving inconsistently, you may be dealing with a thermostat not working properly. AC Running But Not Cooling: Airflow Problems (The Most Common Cause) In many service calls, the system is running, but it is not removing heat from the building. Air conditioning depends on steady airflow across the evaporator coil. As warm air passes over that coil, the refrigerant absorbs heat and carries it outdoors. When airflow becomes restricted, the evaporator coil cannot absorb enough heat. The blower continues circulating air, but the air passing through the system is not being cooled effectively. As a result, the unit may run continuously while indoor temperatures slowly rise. Airflow problems are one of the most common reasons an AC is running but not cooling, especially in buildings with higher occupancy or rooms that remain closed for long periods. Dirty Filter A clogged air filter is the most frequent airflow restriction we find when an AC is running but not cooling. Filters are designed to trap dust and airborne particles before they reach the evaporator coil. Over time, that buildup prevents enough warm air from moving across the coil. Without sufficient airflow, the refrigerant becomes too cold and moisture in the air begins freezing on the coil surface. As ice forms, air can no longer pass through the coil, so cooling stops circulating through the duct system even though the equipment is still running. In many cases, the restriction that caused the freezing started with a heavily clogged filter. Routine filter replacement is important in both homes and commercial spaces. The Environmental Protection Agency notes that proper air filtration helps maintain ventilation and indoor air quality, which is why a heavily clogged filter can quickly affect system performance. You can usually check this yourself. Remove the air filter and hold it up to a light. If little or no light passes through, airflow is heavily restricted and the system may stop cooling. Blocked Return Vents Air must move through the system in a loop. Supply vents push cooled air into the room, while the return air vent pulls warmer air back to the unit to be cooled again. We frequently find conference rooms, storage areas, and bedrooms where furniture, shelving, or stored items block the return air vent. When the return is blocked, the system may keep running but the temperature barely changes because the same air is being circulated instead of new warm air being cooled. Signs Return Airflow Is Blocked You may notice: strong airflow from some vents but weak airflow from others certain rooms never reaching the thermostat setting doors that push closed when the system starts the system running constantly with little temperature change Restoring return airflow often brings cooling back without any mechanical repair. AC Running But Not Cooling: Frozen Evaporator Coil One of the most common reasons a system runs but won’t cool is a frozen indoor evaporator coil. When the coil is covered in ice, the air conditioner may appear to be operating, but heat can no longer be removed from the building. Why Freezing Happens Freezing usually develops after an airflow or refrigerant issue. If the coil cannot absorb enough heat, its temperature drops below freezing and moisture in the air turns to ice. As the ice builds, airflow through the system becomes more restricted and cooling stops completely. Common causes include clogged filters, blocked return vents, blower issues, or low refrigerant. Signs the