Privacy Policy
Effective Date: 10/10/2025
Trinity Climate Solutions LLC dba C&R Service and Repair LLC
(also known as C&R Heating and Cooling)
1. Introduction
At C&R Heating and Cooling, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information — including any data collected through our website (crhvacpro.com), text messaging programs, and related digital services.
By using our website or providing your information, you agree to this Privacy Policy.
2. How Consumer Data Is Collected
We may collect personal information in the following ways:
When you fill out forms on our website (such as “Contact Us”, “Book a Service”, or “Apply Now”)
When you provide your mobile phone number and opt in to receive SMS/text messages
When you communicate with us via phone, email, text, or social media
Automatically through website analytics tools, cookies, and similar technologies that collect limited technical data (e.g., browser type, IP address)
We do not collect, purchase, or sell consumer data from unrelated third parties for use in our messaging or marketing programs.
3. How Consumer Data Is Used
Your information may be used for the following purposes:
To respond to your inquiries and provide requested services
To schedule, confirm, or update service appointments
To send reminders, account notifications, and important updates about your service or equipment
To send promotional or seasonal offers (if you’ve opted in)
To improve our services, website experience, and marketing communications
To comply with applicable laws and regulations
Important Notice:
Your mobile/messaging opt-in data will not be shared with any third parties for their marketing purposes.
We will never sell, rent, or disclose your consented mobile number to outside organizations for advertising or promotional use.
4. How Data Is Protected
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure.
These include encryption, secure servers, limited employee access, and data retention controls.
5. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Once data is no longer needed, we securely delete or de-identify it.
6. Opt-Out Instructions
You can opt out of receiving text messages at any time.
Simply reply STOP to any message you receive from us. Once you reply STOP, no further messages will be sent.
If you need assistance, you may reply HELP to any text or contact us at:
📧 info@crhvacpro.com
📞 (903) 204-7571
After you opt out, we will not send further messages unless you explicitly re-subscribe.
7. Your Rights
Depending on your state or jurisdiction, you may have the right to:
Request access to your personal data
Correct or delete your information
Restrict certain processing activities
Requests may be submitted to info@crhvacpro.com, and we will respond as required by law.
8. Changes to This Policy
We may update this Privacy Policy as needed.
If we make material changes, we’ll update the effective date and post the revised version on our website.
9. Contact Information
Trinity Climate Solutions LLC dba C&R Service and Repair LLC
📍 Based in East Texas
🌐 www.crhvacpro.com
📧 info@crhvacpro.com
📞 (903) 204-7571